Privacy Policy
Effective September 20, 2026
Asset Recovery Partners Group and any affiliated company respects your privacy. This Privacy Policy explains what information we collect through this website, how we use and share it, and the choices available to you. Please read it together with our Terms of Service and Legal Disclosure.
1. Information We Collect
We may collect information you voluntarily provide, including your name, email address, telephone number, information about your timeshare ownership, purchase experience, deeds or contracts, and other details included in a refund-review request. If you sign our Non-Disclosure and Liability Waiver Agreement, we also collect your electronic signature, consent, and acceptance date and time.
Basic technical information may be collected automatically by our hosting, form, scheduling, and communication providers, such as IP address, browser type, device type, referring page, pages visited, delivery status, appointment status, link interactions, and—when available—whether an email was opened. Email-open information may be limited or affected by a recipient's privacy settings.
2. How We Use Information
- Review and respond to requests for timeshare refund assistance.
- Send requested consultation confirmations, reminders, and follow-up communications.
- Schedule and manage appointments.
- Document consent and agreement acceptance.
- Understand whether communications were delivered or acted upon and improve follow-up service.
- Operate, secure, troubleshoot, and improve the website.
- Comply with applicable legal obligations and protect our rights.
3. How Information Is Shared
We do not sell personal information. We may share information with service providers that help us operate the website, deliver form submissions, manage email, host content, schedule appointments, or support business operations. Information submitted through the website or consultation booking portal is delivered to Asset Recovery Partners Group and any affiliated company. Appointment scheduling and other website functions may use third-party service providers and are subject to the applicable privacy terms of those providers.
We may also disclose information when reasonably necessary to comply with law, respond to lawful process, prevent fraud or security threats, enforce agreements, or protect the rights and safety of Asset Recovery Partners Group and any affiliated company and others.
4. Cookies and Similar Technologies
The website or its service providers may use cookies, local storage, or similar technologies required for site functionality, form progress, security, and scheduling. Your browser settings may allow you to restrict these technologies, but doing so could affect site functionality.
We use Meta Pixel on our public homepage to measure website visits and the performance of our advertising. Meta may receive technical information such as browser and device details and the page visited, and may use cookies or similar technologies under its own policies. We do not intentionally send information entered into our review, agreement, or scheduling forms to Meta through this Pixel.
5. Data Retention and Security
We retain information for as long as reasonably necessary for the purposes described in this Policy, to maintain business records, resolve disputes, and satisfy legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
6. Your Choices and Rights
You may ask to access, correct, or delete personal information we maintain about you, subject to applicable law and legitimate recordkeeping needs. You may also ask us to stop nonessential follow-up emails; appointment and service-related messages may still be sent when needed to fulfill your request. Depending on where you live, additional privacy rights may apply. We may need to verify your identity before completing a request.
7. Children’s Privacy
This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
8. Third-Party Websites
This website may link to third-party services. We are not responsible for their privacy practices, content, or security. Review the privacy policies of those services before providing information.
9. Changes to This Policy
We may update this Privacy Policy periodically. The effective date above identifies the current version. We encourage you to review this page whenever you use the website so you understand the current Policy.
10. Contact Us
Questions or privacy requests may be sent to info@assetrecoverypartnersgroup.com, directed by telephone to 866-407-3810, or mailed to Asset Recovery Partners Group and any affiliated company in Nixa, Missouri.
Please do not submit Social Security numbers, payment-card details, passwords, or other highly sensitive information through the website forms.